Privacy policy

This Privacy Policy describes how A&Y Inc. (“Company”, “we”, “our” or “us”) collects, uses, and shares information in connection with your use of our website am-yo.com (“Site”), services, and applications (collectively, the “Services”). This Privacy Policy (the “Privacy Policy”, “Policy”) does not apply to information our customers may process when using our Services.
We may collect and receive information about users of our Services (“user,” “you,” or “your”) from various sources, including but not limited to:
 (i) information you provide when you purchase our Services as part of the buying and selling process; and
 (ii) information collected through your use of the Services.
A&Y Inc. acts as the Data Controller and is responsible for collecting, processing, and storing personal data in compliance with applicable data protection laws to ensure your privacy is protected.
The Company is committed to complying with applicable data protection principles, including the FTC Self-Regulatory Principles for Online Behavioral Advertising, as well as relevant provisions of the Fair Credit Reporting Act (FCRA), the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM), the Telephone Consumer Protection Act (TCPA), and other applicable U.S. federal and state privacy laws.
By using our Services, you agree to the terms of this Policy and expressly consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
For any questions or concerns regarding this Privacy Policy, you may contact us at: hello@am-you.com

1. Eligibility Requirements

1.1 The Company’s Site is not intended for or directed toward children, as defined under applicable laws, and we do not knowingly collect or solicit personal data from children.
1.2 By accessing or using this Site, you represent and warrant that you have reached the age of majority in your state or province of residence. If you are the age of majority and permit a minor dependent to use the Site, you acknowledge and agree that you are responsible for their use and have provided the necessary consent.

2. INFORMATION WE COLLECT

2.1 The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information (“Personal data”, “Personal Information”).

2.2 We collect your Personal data in a number of ways and for various purposes, including:

2.2.1 Services’ Purchase. When you purchase our Services, as part of the buying and selling process, we collect the contact information including items such as your name, phone number, address, and email address.

2.2.2 Payment Information. When you add your financial information for Service’s payment such as billing name, billing address, credit card number, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to, and may retain, user information through our third-party payment processor.

2.2.3 Cookies and Other Tracking Technologies. As is true of most websites, we gather certain information automatically and store it in log files. In addition, when you use our Services, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL.

2.2.4 Communications. If you contact us directly, we may receive additional information about you such as the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

3. How We Use Information

3.1 We use the information we collect for the following purposes:
To provide, operate, and maintain our Services;
To process, fulfill, and follow up on transactions, requests, products, services, support, and inquiries;
To verify your authorization to access and use our Services;
To improve, personalize, and expand our Services;
To understand and analyze how our Services are used;
To develop new products, services, features, and functionality;
To communicate with you regarding updates, service-related information, marketing, and promotional content;
To send text messages and push notifications;
To detect, prevent, and address fraud or misuse;
To inform you about new services, product releases, upcoming events, and changes to our Terms and Privacy Policy;
To comply with legal obligations, enforce our Terms, protect our legal rights, and respond to lawful requests from authorities.
3.2 We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
3.3 Email Marketing (where permitted by law):
 With your consent and where legally permitted, we may send you emails regarding our Site, products, services, promotions, and updates within the limits allowed by applicable law.
3.4 Telemarketing (where permitted by law):
 By providing your telephone or mobile number, you expressly consent to receive communications from us and/or our affiliates, including marketing calls and messages, even if your number is registered on any Do-Not-Call list, to the extent permitted by law. This may include contact via email, telephone calls (including automated or prerecorded calls), SMS messages, and other electronic communication methods supported by your device. You acknowledge that such consent is not a condition of purchase.
3.5 You understand that SMS and other electronic communications may be accessible to others with access to your device. You are responsible for securing your device and communications. By providing consent, you agree that such communications comply with applicable laws, including the TCPA and CAN-SPAM Act. Standard message, data, and carrier charges may apply, and you are solely responsible for any such costs. You acknowledge that participation in marketing communications is voluntary and not required to purchase goods or services.

3.6 – 3.8 Communication Opt-Out Rights
3.6 If you do not wish to receive marketing or non-transactional emails or calls from us, you may opt out at any time. You may request to unsubscribe by contacting the Company via email at hello@am-yo.com with the subject line “Opt-Out of Communications.”
 Your request must include:
The specific type of communication you wish to opt out of (e.g., automated marketing calls or promotional emails), and
The email address(es) associated with your account that should be removed from such communications.
3.7 If you wish to stop receiving text messages from us, you may reply to any SMS message with the words “STOP,” “END,” or “QUIT.” You may also contact us at hello@am-yo.com to request removal from SMS communications.
 If you require assistance, you may reply with “HELP.” Standard message and data rates may apply for any SMS communications.

 Please note that even if you opt out of marketing communications, we may still send you essential transactional or service-related messages where required.

3.8 Opt-out requests will be processed promptly. However, you may not be able to opt out of certain essential communications, including transactional emails, service notifications, or legally required notices.
 Additionally, we may still share necessary information with third parties such as payment processors for order fulfillment and compliance purposes. Marketing communication preferences do not affect legally required or service-related communications.

4. COOCKIES

4.1 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or tablet or mobile device, if you agree. Cookies contain information that is transferred to your computer’s hard drive. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you.
4.2 Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies are stored in your browser for not more than thirty (30) days.
4.3 We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. We may track your use across different websites and services.
4.2 Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. 
Blocking all cookies will, however, have a negative impact upon the usability of many websites. Please note that, if you choose not to accept cookies, some features and the personalization of our Services may no longer work for you.
If you delete cookies relating to this Site, we will not remember things about your visit, including your cookie preferences, and you will be treated as a first-time visitor next time you visit the Site.
Opting out of cookies does not otherwise limit the collection of personal information described elsewhere in our Privacy Policy.

5. Consent as Basis

5.1 When you provide personal information to us to complete a transaction, verify payment details, place an order, arrange delivery, or process a return, you consent to our collection and use of such information solely for that specific purpose.
5.2 If we request your personal information for a secondary or unrelated purpose, we will either seek your explicit consent or provide you with the option to decline such data collection.
5.3 Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal, nor will it affect processing conducted under other lawful bases.
5.4 You may withdraw your consent by contacting us at hello@am-yo.com, or by following any opt-out instructions provided in our communications. You may also manage your communication preferences by responding directly to our emails or newsletters where applicable.

6. PURPOSE OF COLLECTION

6.1 We collect and process your Personal Data for a variety of purposes , like:
you have provided it to us – for example, if you contact us to ask us questions;
we need it to provide a product or service that you have requested – for example, if you receive support services from us, handle complaints;
we would like to improve our services – for example, through the collection and analysis of statistical and research data and use of cookies;
you become a registered user;
you apply for a job with us;
we need it to carry out administrative functions;
we need it to comply with our legal obligations; and
for purposes directly related to the above;
we process your payments;
we help you to personalize your experience of the usage of Services;
we monitor the activities of our users on the subject of frauds, misusage and comfort usage;
we place and track orders for prescription drugs and other products on your behalf;
we conduct research and measurement activities for purposes of product and service research and development, advertising claim substantiation, market research, and other activities related to Services;
we protect or enforce rights and properties of others (which may include you).
6.2 In certain cases, like (i) for the performance of our contractual obligations to you, (ii) to meet legal obligations or compliance with laws, regulations, court orders, or other legal obligations or to assist in an investigation, or (iii) to operate our business and provide the services, other than in performing our contractual obligations to you for our Company’s “legitimate interests” for the purposes of applicable law, separate consent is not required.

7. YOUR RIGHTS AS REGARDS PERSONAL DATA

7.1 You are entitled to the following rights:
Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we may charge you for this at price adequate to our administrative expenses;
Right to correct – the right to have your Personal Data rectified if it is inaccurate or incomplete;
Right to erase – the right to request that we delete or remove your Personal Data from our system;
Right to restrict our use of your Personal Data – the right to “block” us from using your Personal Data or limit the way in which we can use it;
Right to data portability – the right to request that we move, copy or transfer your Personal Data;
Right to object – the right to object to our use of your Personal Data including where we use it for legitimate interests.
7.2 It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during the period for which we hold it.

8. PERMITTED DISCLOSUREG

8.1 We may disclose your Personal Data for the purposes as described in the prior sections of this Privacy Policy, and in the following ways:
8.1.1 To Affiliates and Partners: With companies or ventures that are owned or controlled by us, and internally within our company, in order to provide and improve services, for marketing purposes, and for advertising.
8.1.2 To Service Providers and Vendors: With business partners, marketing partners, and vendors to provide, improve, and personalize our services.
8.1.3 For Certain Analytics and Improvement: With certain companies for purposes of analytics and improvement of our Services.
8.1.4 For Legal Compliance, Law Enforcement, and Public Safety Purposes: With law enforcement, government or regulatory bodies, lawful authorities, or other authorized third parties in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.

9. THIRD-PARTY SERVICES

9.1 We may hire other companies to perform certain business related functions such as processing payments and refunds on our behalf. Our payment processing partner may request that you provide certain personal information (e.g., a valid government issued ID, your legal name, address, and date of birth) for the purpose of making payment through its financial institutions and complying with any applicable laws and regulations.
They may also communicate directly with you regarding any issues with a payment. Any information provided to our third party payment processing partner will be confidential and only be used for intended purposes.
9.2 Certain third-party services, such as payment gateways and other transaction or payment processors are required to abide by security standards imposed on them, such as the Payment Card Industry Data Security Standard (PCI-DSS), which is a set of security standards designed to ensure that all payment processors that accept, process, store or transmit credit card information maintain a secure environment. All direct payment gateways we utilize adhere to PCI-DSS, which is a joint effort of brands like Visa, MasterCard, American Express and Discover, to safeguard card data handling.
9.3 Such third-party payment gateways and other payment transaction processors and other third parties have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
9.4 For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Company will not rent or sell potentially personally-identifying and Personal Data to anyone.
9.5 Other than to its employees, contractors and affiliated organizations, as described above, Company may disclose potentially personally-identifying and Personal Data only in response to a subpoena, court order or other governmental request, or when Company believes in good faith that disclosure is reasonably necessary to protect the property or rights of Company, third parties or the public at large.
9.6 Our Site may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms.

10. DATA SECURITY

10.1 We take reasonable precautions and security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
10.2 If you provide us with sensitive information, such as login credentials and credit card information, then such information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.
10.3 However, the transmission of information via the Internet is never completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to the Site, any transmission is at your own risk.
10.4 We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
10.5 Unless otherwise prohibited by applicable law, we shall notify you, as soon as it is reasonably possible under the circumstances but in any event no later than within 72 hours after becoming aware, of any accidental, unauthorized, or unlawful destruction, loss, alteration, or disclosure of, or access to, Personal Data (“Security Breach”) likely to result in a high risk of adversely affecting individuals’ rights and freedom. We shall also report such Security Breach as may be required by law to relevant supervisory authority within 72 hours of becoming aware, where feasible.
10.6 We shall take prompt action to investigate the Security Breach and shall use industry standard, commercially reasonable, efforts to mitigate the effects of any such Security Breach in accordance with its obligations hereunder and, subject to your prior written agreement, to carry out any recovery or other action necessary to remedy the Security Breach. Unless required to do so under applicable Privacy Law, we shall not release or publish any filing, communication, notice, press release, or report concerning any Security Breach.

11. INTERNATIONAL DATA TRANSFERS

11.1 Our Company is a global business. We may transfer personal information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will do our best to ensure a similar degree of security of data protection as described in this Privacy Policy.
11.2 EU-U.S. and Swiss-U.S. Privacy Shield. For personal data we receive from the EEA and Switzerland, Company has certified its compliance to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from such countries.

12. YOUR PRIVACY RIGHTS UNDER STATE LAW

12.1 Our Policy is to comply fully with the privacy policies of every jurisdiction in which we operate. Accordingly, you are free to use our Contact information to reach us at any time to assert any State rights.
12.2 Please keep in mind that you may have additional rights originating from State laws based on where you live. These State-based rights may augment, strengthen, or otherwise somehow compliment any privacy rights you have inherently or under Federal law.
12.3 For California residents: Your personal information and its collection, use, sources, and sharing are described in this Policy. Please see below for additional provisions, as required under the consumer privacy law of your state.
12.3.1 California Residents. Your rights under Cal. Civ. Code § 1798.83 (Shine the Light law): We only share personal information (as defined) with third parties for direct marketing purposes if you either specifically opt-in, or are offered the opportunity to opt-out and elect not to opt-out of such sharing at the time you provide personal information or when you choose to participate in a feature on the Service. If you do not opt-in or if you opt-out at that time, we will not share your personal information with that identified third party for direct marketing purposes.
12.3.2 Your rights under Cal. Bus. & Prof. Code § 22575(b) (“Do Not Track” Browser Settings): You are entitled to know how we respond to “Do Not Track” browser settings. Like many other websites and online services, we do not currently alter our practices when we receive Do Not Track signals as there is no consensus among industry participants as to what “Do Not Track” means in this context. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com.
12.3.3 Your rights under the California Consumer Privacy Act (CCPA): Company is complying with the CCPA and considering its underlying principles in how we think about customer trust and data privacy as a core pillar of our business. CCPA provides for certain disclosures about your rights and the personal information we collect, sell, and disclose for a business purpose. To view this information or exercise your rights under CCPA, visit Your California Consumer Privacy Act Rights.

13. Changes to This Privacy Policy

13.1 We continuously review this Privacy Policy in light of new technologies, business practices, legal requirements, and user needs, and may update it accordingly. Please review this page periodically for any changes. If we make material changes to this Privacy Policy, we will notify you on this page. Any updates or clarifications will take effect immediately upon posting on the Site. Your continued use of our Site after such changes constitutes acceptance of the revised Privacy Policy. This Privacy Policy forms an integral part of our Terms and Conditions.

14. Severability

14.1 If any provision of this Privacy Policy is found to be unlawful or unenforceable under applicable law, that provision shall be severed, and the remaining provisions shall remain valid and enforceable in full force and effect as though the unenforceable provision had never been included.

15. Contact Information

For any inquiries regarding your personal data, including requests for access, correction, or deletion, please contact us at:
Email: hello@am-yo.com
Company does not provide any guaranteed response time but will make a good faith effort to answer questions within five (5) business days.