Shipping policy
Products, Orders, and Shipping – Terms & Conditions
Product Display
We make every effort to display product colors and images accurately; however, we cannot guarantee that the product received will exactly match the display on your device.
Order Placement
By placing an order, you are making an offer to purchase a product, subject to availability and confirmation of the order price.
Order Confirmation
Receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to accept or decline any order at our discretion.
Order Rejection
We may reject or limit quantities of any order without obligation to provide a reason. Where possible, notification will be sent via the provided email address.
Product Expectations
We do not guarantee that products or services will meet all expectations or that any errors will be corrected.
Customer Responsibility
By placing an order, you confirm that all provided information is accurate and complete, that you are authorized to use the payment method, and that sufficient funds are available. Risk transfers to the customer once goods are handed to the carrier.
Incorrect Address
If an incomplete or incorrect shipping address is provided, we will attempt to contact you. Orders will be held for up to 25 days pending correction; otherwise, they will be canceled. The company is not liable for issues arising from incorrect address details.
Delivery Restrictions
We do not ship to PO boxes or packing stations. If necessary, we will request an alternative address. Failure to provide one may result in order cancellation.
Pricing and Costs
Prices do not include shipping or additional charges such as customs or taxes.
Prices are subject to change without notice.
Shipping costs are calculated at checkout based on location and other factors.
Delivery Timeframes
Estimated delivery is 5–14 business days; however, delays may extend delivery up to 30 days due to external factors beyond our control.
Shipping Damage
While we aim to prevent damage, we are not liable for damage during transit. Customers must report issues promptly and may be required to provide photo or video evidence.
Non-Delivery Claims
Claims for undelivered items must be submitted after 30 days but within 90 days of shipment. Investigations will be conducted, and confirmed cases may result in reshipment or refund.
Intended Use
Products are intended for personal use only and are not suitable for commercial or professional applications.